Serves as the in-house expert on precision agriculture technology, supporting sales, service, and parts departments while working directly with customers to implement and support advanced farming solutions. This role is pivotal in driving adoption of precision systems by delivering expertise, training, and personalized support, ensuring customers and internal teams understand and benefit from cutting-edge ag tech tools.   This role is essential to supporting our sales, service and parts team and ensuring our customers receive exceptional service and support throughout their journey with our company.

Responsibilities:

• Act as the subject matter expert for precision farming technology across all departments.
• Promote and retail precision farming systems and components to customers.
• Collaborate with the sales team to identify opportunities for precision ag adoption in new and existing accounts.
• Consult with customers to understand their field operations and desired outcomes.
• Deliver training and product demonstrations to both internal teams and customers.
• Coordinate with parts and service teams for product availability, system setup, and service readiness.
• Provide remote and in-person technical support for hardware/software issues related to precision ag systems.
• Stay informed on the latest technologies, product updates, and warranty programs through ongoing engagement with equipment providers.
• Gather and relay customer feedback and market trends to leadership to inform product and service improvements.
• Support dealership events and community outreach efforts that promote precision technology.
• Help maintain demo units, displays, and in-store promotions for precision systems.
• Assist with inventory tracking and coordination of product flow.

Qualification:

• Education in Information Technology, Agronomy, Agriculture Business, Equipment Service, or related fields (Diploma, Degree, or Apprenticeship preferred).
• Familiarity or experience with precision agriculture systems (e.g., CNH, Trimble, Outback, Raven) is highly desirable.
• Strong computer and technical troubleshooting skills.
• Previous experience in parts, service, or technician roles is considered an asset.

Desired Attributes:

• Excellent communication and interpersonal skills.
• Strong customer service orientation with a proactive problem-solving mindset.
• Ability to work collaboratively across departments and with external partners.
• Comfortable explaining complex technical concepts in clear, accessible terms.
• Willingness to travel within the area of responsibility as required.

Job Type: Permanent, Full-Time

If you are interested in the opportunity to join a growing organization, forward your cover letter and resume to one  of the following points of contact:

Email: careers@equipmentontario.com

In Person:

  4503 Simcoe County Rd. 50, Loretto (Alliston)

  6805 Line 86 West, Elmira

  12 Golden Mile Rd, Lindsay

  8499 Road 164 West, Listowel

  1405 Hwy 9 North, Mildmay

  14795 ON-12, Port Perry